Term Papers on TRAINING

Term Paper Title	TRAINING
# of Words	2929
# of Pages (250 words per page double spaced)	11.72

TRAINING

BY: TOM HIGGINS
12/15/98

     For this paper I couldn't really just choose one question to do my paper on so I

decided to do it on all of Chapter 7 which covers training. Some of the things that I

will be writing about will be 1) what are some characteristics of a good trainer? 2)

Why would a manager need to train a new employee who already has experience? 3)

What is wrong with evaluating trainee performance with a system that uses terms

such as "unacceptable", "poor", "acceptable", "good", and "excellent"? 4) What steps

should you take to prepare for a group-training meeting. 5) What are some myths

about training, and why are they myths? 6) And what are the different ways to train

someone?


The first thing that I am going to write about is just training in general.

According to the book, "experts predict that during the rest of the century over half of

the job content of all positions will change, and at least a third of existing jobs will

disappear." This means that a smaller amount of people are going to need to know

how to do a lot more different things than they already know how to do. And to do all

of these new jobs they are all going to have to be trained in some manner or another.

Then they are going to have to be able to train others on how to do these new

positions.

     Management executives are now pushing for more effective training, by

budgeting for it and asking for progress reports. These companies that are really

serious about training spent about 30% of their training budget on research. This

includes follow-up and evaluation of the training programs. These programs are now

disproving the six main myths about training. These myths are 1) positions turn over

so fast, it doesn't pay to train. 2) Experienced employees don't need training. 3) What

do we have a human resources department for? 4) Training is a waste of time. 5)

Training is simple. Anybody can do it. 6) Employees always resist training.

     The first myth is "positions turn over so fast, it doesn't pay to train." This is a

myth because if you train your employees well, they will be less likely to leave. Also,

if you don't train your employees then they won't know anything about their jobs an

everything will just go straight down the drain along with your business.


The second myth is "experience employees don't need training." This is a

myth because the experience employee may not have necessarily been trained or

know exactly what they are doing in this particular field. Just because someone has

some experience doesn't mean that they necessarily know everything there is to know

about every job in the place. I have some personal experience with this particular

subject. I started out as a busboy at Pedro's in Wisconsin Dells and did this job for

three years. Then this past summer I was promoted to a supervisory position. When

this happened I had to be trained into every single position in the restaurant, from

dishwasher to cook to waiter. It wasn't just assumed that because I had worked there

for three years that I knew how to do every job in the place. Then this fall when I

came to school I became a waiter on the weekends for them, but before I was allowed

on the floor by myself I had to go through the formal training. This happened even

after I was a part of the management team and helped with the training of other

waitstaff.

     The third myth is actually a question and it is " what do we have a human

resources department for?" A human resources department is not used for the training

of new employees. It is actually use for a totally different purpose, and that is to hire

and fire employees. They also help with the handling of complaints and other things

like that. But it is not their responsibility to train employees and that is what many

people tend to believe about the human resources department, and it is false.

     Another myth about trai...

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