Term Papers on OAMPS Survey Response Rate

Term Paper Title	OAMPS Survey Response Rate
# of Words	4393
# of Pages (250 words per page double spaced)	17.57

OAMPS Survey Response Rate

Out of 874 OAMPS employees, 537 responded to the survey.  The overall response rate for this survey was 61.5%.  The response rate varied greatly throughout the various divisions.

                                                Total Employees          Response Rate

AIIL                                                       56                              68%

Head Office                                           18                              94%

IT/Corporate Services                             64                              40%

National Broking                                    45                              58%

OFM                                                     50                              52%

OIB                                                       535                            70%

OUA                                                     104                            28%

                                                            874

Clarity: Vision and Mission

The clarity index is a measure of how clearly articulated the vision (the long term direction), the mission (the long term goals) and the culture (how people work and interact in every day situations) is represented in the organisation.  This includes how these vital aspects are documented, reinforced and supported in every aspect of the organisation.

                                                                                    Vision                              Mission                            Culture

Outcomes

OAMPS Clarity Index                                 4.9                             4.9                        5.1

AIIL                                                          4.7                             4.6                        4.8

HO                                                           4.8                             5.0                        4.9

IT/CORP                                                   4.7                             4.6                        4.5

NAT BROKING                                          5.5                             5.5                        5.7

OFM                                                         4.4                             4.3                        4.6

OIB                                                          5.0                             4.9                        5.1

OUA                                                         4.8                             4.9                        5.4

The results across OAMPS indicate that the organisation�s stated Vision, Mission and Culture have not been clearly articulated across the entire company.  The exception is in National Broking where the results are more positive than other divisions in the company.

Recommendations:

o That OAMPS undertakes a major review of its Vision (desired long term direction) and the Mission (long term goals) and ensure that these are being communicated effectively across all divisions.  It is also recommended that key milestones are articulated and that these are celebrated when reached.

o With regard to the desired OAMPS Culture, ensure that the behaviours that support this culture have been articulated and are reinforced through performance and team measures.
Leadership, Management and Change

In order to effectively lead and manage a changing organisation, leadership qualities need to be evident at all levels of the organisation.  Aligned organizations need effective leaders to sustain growth, motivate employees and to provide vision for the future.

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Effective leadership needs to be present in all levels of the organization.  Leadership qualities and talents will be different in the various levels of the organization, and all members of OAMPS shoul...

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