Term Papers on Response To AOL Controversy

Term Paper Title	Response To AOL Controversy
# of Words	663
# of Pages (250 words per page double spaced)	2.65

Response To AOL Controversy

     The article "America Online, while you can" by Bob Woods is all about
the hoopla concerning the fact that America Online, or AOL, has not been able to
accommodate its vast amount of customers.  This is due to AOL's new flat rate,
which substituted their original hourly deal.  Many AOL users experience busy
signals when trying to log on.  When and if they do get on AOL, the service runs
extremely slow because of the overload of  users.  Woods threatens that AOL will
lose many of their customers if they don't improve their resources.  Other
companies should beef-up their advertising and try to cash in by targeting the
unsatisfied AOL users.
     In this day and age of internet use, people in any given location can
choose from at least fifteen national companies, such as sprintlink, compuserve,
ameritech, erols and so on.  Using these services are less expensive than
America Online.  Per month for unlimited use they average at around $10 to $15
dollars as opposed to AOL's hefty $19.95 a month. AOLers are paying for the
appealing menus, graphics and services AOL uses to drive their customers to the
internet.  These same features can be located anywhere else on the net with the
aid of any search device, such as infoseek, yahoo, microsoft network or web-
crawler.  These sites are no harder to use and they provide lots of helpful
menus and information.
     In Wood's article, he states that he lives in Chicago, and AOL has
several different access numbers to try if one is busy.  He writes that often
when he has tried to log on using all of the available numbers, and has still
been unsuccessful.  This is a problem for him because he is dependent on AOL to
"do the daily grind of (his) job as a reporter and PM managing editor."  If I
was not satisfied with the performance of my internet provider, which happens to
be sprintlink, I would not complain to the company.  I would take my money
elsewhere, especially if my job depended on using the internet.  With all of the
other options ava...

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